Frequently Asked Questions
I submitted my deposit, now what?
Standby! Your deposit holds your place in the queue. We like to get you dialed in as close to your board going into production as possible. We'll reach out as soon as your up in line and get all of the aspects of your new custom ironed out!
How long will it take for custom orders?
Standard turnaround time is 4-6 weeks for poly, and 6-8 weeks for epoxy. Color work, custom stringers, etc. may add on to that. We take an extreme amount of pride in our work, and quality work takes time. Please note these are not guarantees, and turn around times may vary drastically in peak season due to the nature of custom surfboard production.
Do you shape boards that aren't in your lineup?
Yes! We love working together with customers to dial in something unique to fit their style of surfing and the type of waves. You can fill out our custom form, and select "Something else/ Not sure" and well reach out to see what you have in mind.
Where are your boards made?
Rozbern boards are made in our factory, Space Rock Glassing, by a skilled and experienced crew of surfers/ craftsmen. Space Rock is trusted for quality glasswork by some of the top boardb uilders in the world!
I ordered a board, how can you get it to me?
We offer pickup at our Space Rock Surf Garage in Matunuck, RI or shipping directly to your door. Contact us to figure out which would be best for you.
Is my board handshaped?
Depends! If it says handshaped on the bottom, the only machine to touch it was a planer. If it doesn't say handshaped, it likely came off our machine, and we have record of it for easier replication.
Still have a question?
Didn't answer your question? No worries- shoot us over a message via the contact form and we'll get back to you as soon as we can!